Thursday, December 19, 2013

KSOL access issues

The issue has been resolved and K-State Online is running normally.

History:
Thursday, December 19, 2013, 5:55 p.m.

The IT Help Desk has received a number of calls about K-State Online access issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Thursday, December 5, 2013

iSIS is running slow.

The issue has been resolved and iSIS is running normally.

History:
Thursday, December 5, 2013, 9:07 p.m.

The IT Help Desk has received a number of calls about iSIS running slow. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Tuesday, November 26, 2013

Network Maintenance Hale Library

Network maintenance is complete.

History:
Tuesday, November 26, 2013, 8:54 p.m. 
Starting at 10:00 a.m. on Saturday Hale Library will be performing network maintenance. 

Webmail slowness reported

Webmail slowness issues have been resolved.

History:
Tuesday, November 26, 2013, 8:47 p.m.
The IT Help Desk has received a number of calls about webmail running slow.  Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.


HRIS Access Issues

The problem has been resolved.

History:
Tuesday, November 26, 2013, 14:49
The IT Help Desk has received a number of calls about HRIS access issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Thursday, November 21, 2013

Email access issues

The IT Help Desk has received a number of calls about accessing email. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Tuesday, November 19, 2013

Webmail running slow

Problems with webmail slowness have been resolved.

History:
Tuesday, November 19, 2013, 9:35 p.m. 

The IT Help Desk has received a number of calls about webmail running slow. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.



Monday, November 18, 2013

K-State Online access issues

The issue has been resolved.

History:
Monday, November 18, 2013, 8:02 p.m.

The IT Help Desk has received a number of calls about K-State Online access issues. Information Technology Services (ITS) is working to resolve the issue and apologize for the inconvenience.

Thursday, November 14, 2013

K-State Online access issues

 Issue has been resolved.

History:
Thursday, November 14, 2013, 7:55 p.m.

The IT Help Desk has received a number of calls about K-State Online access issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Wednesday, November 13, 2013

K-State Online running slow


The problem has been resolved.

History:
Wednesday, November 13, 2013, 8:22 p.m.
The IT Help Desk has received a number of calls about K-State Online running slow. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Thursday, October 17, 2013

Intermittent access issue with Employee SelfService (HRIS)

 The issue has been resolved.

History:

Thursday October 17, 2013
The IT Help Desk has received a number of calls about intermittent access into Employee SelfService Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Thursday, October 10, 2013

K-State Webmail running slow

The issue has been resolved.

History:
Thursday October 10, 2013 at 20:15
The IT Help Desk has received a number of calls about Webmail being slow. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Wednesday, October 2, 2013

K-State Online Experiencing Access Issues

This problem is resolved.

History:
Tuesday, October 2, 2013 at 7:29 P.M.


The IT Help Desk has received a number of calls about K-State Online access issues. Information Technology Services (ITS) is working to resolve the issue and apologize for the inconvenience.

iSIS Access Issues

Problem has been resolved.

History: 
Monday, October 1, 2013 at 7:10 P.M.

The IT Help Desk has received a number of calls about ISIS access issues. Information Technology Services (ITS) is working to resolve the issue and apologize for the inconvenience.

Tuesday, August 6, 2013

K-State Online

Problem has been resolved.

History:
Tuesday, August 6, 2013 at 10:35 p.m.
The IT Help Desk has received a number of calls about K-State Online being slow.  Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Friday, August 2, 2013

Email Slowness

The issue has been resolved.

History:
Friday, August 2, 2013 at 8:20 p.m.
The IT Help Desk has received a number of calls about email slowness. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Wednesday, July 31, 2013

K-State Online access issues

The problem has been resolved.

History:
Monday, July 30, 2013, 1:38 a.m.
The K-State Online access issues should be resolved within the next two hours.

History:
Monday, July 29, 2013, 11:38 p.m.
The IT Help Desk has received a number of calls about K-State Online. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Tuesday, July 16, 2013

Password Changes

Problem has been resolved.

History:
Tuesday, July 16, 2013 10:45 p.m.
The IT Help Desk has received a number of calls about password changes not taking effect immediately. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

K-State Online running slow

Problem has been resolved.

History:
Tuesday, July 16, 2013 9:00 p.m.
The IT Help Desk has received a number of calls about K-State Online running slowly. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Friday, July 12, 2013

E-mail is down.

The incident has been resolved.

 History:

10:43 7/7/2013
The IT Help Desk has received a number of calls about e-mail being down. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Monday, July 1, 2013

Email experiencing slowness is worked on by ITS staff PC

Email issue is resolved and fully functional. 

History:
Monday, March 5, 2013 9:40 p.m.
Email is worked on by ITS staff.  It will be down for approximately 30 minutes.  

History:
Monday, March 5, 2013 9 p.m.
The IT Help Desk has received a number of calls about email experiencing slowness. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

iSIS Slowness NB

iSIS system is available.

History:
 Monday January 5, 2014 9 p.m.
 iSIS system will be down for approximately 30 minutes.
 History:
 Monday January 5, 2014 8 p.m.
The IT Help Desk has received a number of calls about iSIS Slowness. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.




Friday, June 28, 2013

E-Mail Slowness

The problem has been resolved.

History:
Friday June 28, 2013 8:45 p.m.

The IT Help Desk has received a number of calls about E-mail Slowness issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Thursday, June 6, 2013

K-State Online access issues

 This issue has been resolved.

History:
Thursday, June 6, 2013, 10:00 p.m.
The IT Help Desk has received a number of calls about K-State Online access issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Wednesday, June 5, 2013

iSIS access issues

The issue has been resolved.


History:
Tuesday, June 5, 2013, 11:24 p.m.
The IT Help Desk has received a number of calls about iSIS access in issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

iSIS Access Issues

The IT Help Desk has received a number of calls about iSIS access issues. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Thursday, May 23, 2013

K-State Online Slowness


The issue has been resolved.

History:
Thursday, May 23, 2013, 9:20 p.m.
The IT Help Desk has received a number of calls about K-State Online slowness. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Friday, April 12, 2013

Test Email Running Slow

Problem is resolved

History:
Friday, April 12, 2013 7:03 P.M.
The IT Help Desk has received a number of calls about email. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.


Wednesday, April 10, 2013

TEST K-State Online Slowness


Problem has been resolved.

History:
Wednesday April 10, 2013 4:00 p.m.
IT Help Desk has received calls regarding K-State Online running slow. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

 This is a test entry by Zac (NOC) 

Tuesday, February 26, 2013

K-State Online Slow

This issue has been resolved.

History:
 day date year time
The IT Help Desk has received a number of calls that K-State online is running slowly. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.

Wednesday, February 6, 2013

Test Test K-State Online Running Slow

Test Test Test Problem has been resolved.

Test By: Michael Calhoun

History:
Wednesday, February 6, 2013 at 6:25 p.m.
The IT Help Desk has received a number of calls about K-State Online running slow. Information Technology Services (ITS) is working to resolve the issue and apologizes for the inconvenience.